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Privacy Policy

Last Updated: November, 2025

YoungLordPay (“we”, “our”, “the App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our mobile app or website.

  1. Information We Collect
  2. Personal Information

We may collect the following:

  • Full name
  • Phone number
  • Email address
  • Transaction details
  • Payment information
  • Device details (model, OS version, IP address)
  1. Usage Data

We collect data about how you interact with the app, including:

  • Buttons clicked
  • Pages viewed
  • Session duration
  • Error reports
  1. Transaction Information

This includes payments for:

  • Airtime
  • Data
  • TV subscriptions
  • Electricity
  • Flight bookings
  • Betting transactions (restricted to users who meet legal age requirements)
  1. How We Use Your Information

We use your information to:

  • Process transactions
  • Improve app performance and user experience
  • Provide customer support
  • Send important notifications
  • Enhance security and fraud prevention
  • Comply with legal obligations
  1. How We Share Your Information

We may share information with:

  • Service providers (payment processors, API providers, telecom partners, utility providers, travel aggregators)
  • Regulatory authorities when required by law
  • Security partners for fraud prevention

We do not sell your personal information to any third party.

  1. Security of Your Information

We use:

  • Encrypted communication
  • Secure payment gateways
  • Multi-layer security systems
  • Fraud detection tools

While we follow industry standards, no online system is 100% secure.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we store
  • Update or correct your information
  • Request deletion of your data
  • Restrict certain forms of processing

To make a request, contact our support team.

  1. Children’s Privacy

YoungLordPay does not allow minors to use restricted services such as betting-related features. Users must meet legal age requirements in their region.

  1. Cookies and Tracking

We may use cookies or device identifiers to improve performance, personalize content, and enhance security.

  1. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted within the app and on our website.

  1. Contact Us

For questions or privacy-related requests, contact:
Email:  support@younglordpay.com
Phone: +234 708 762 6086

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